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When you’re part of a winning team, you walk a little taller - Commitment. Innovation. Involved. Ambitious.

Every member of our team plays an integral role in our success – they are all key players.- Chris Van der Sande, CEO ATIO

ATIO employs a team of innovative individuals who are constantly in action. Their minds are restless with questions and ideas as they challenge the status quo. They thrive on change – not just for the sake of change itself, but change with a purpose. The ATIO team is never complacent. They know that there is always a better way of doing something, it just takes the right idea. It takes curiosity.

So instead of relying on technology alone, cutting edge as ours may be, it is how we work that makes the difference. It’s a philosophy that has led us to developing a culture and style different to any other ICT organisation, delivering greater benefit to our clients.

Are you curious? ATIO’s highly-motivated teams make our high-quality services possible. With passion and integrity, our people daily demonstrate their commitment to ensuring the success of ATIO.

Please visit our site again for latest available vacancies. Please mail CV's to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it



Executive Assistant to CEO & Sales Director

Position: Executive Assistant to CEO & Sales Director

Reporting to: CEO & Sales Director

Division: ATIO corporate division

Role: To manage, develop and lead the new business development team to ensure efficient and effective strategic leadership and business generation in this area.

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Sales Executive - Competency Profile

Position: Sales Executive -  Division: ATIO Netcampus  

NO AGENCIES PLEASE!

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Technical Delivery Director - Competency Profile

Position: Technical Delivery Director

Reporting to: Operations Executive

Division: ATIO Interactive division

Role: To lead and manage the service delivery teams that deliver services to all the Unified Networks and IT Services customers making sure that Customer Satisfaction levels are raised and kept high. Manage the Technical Delivery Managers in this Delivery Unit and make sure that there are adequately trained resources to maintain service levels. Manage the delivery of services as per the processes that are approved for the Interactive Operations Team. Assist the Operations Executive in improving the processes, quality, efficiency and cost effectiveness of the services.

 

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Service Centre Agent - Competency Profile

Position: Service Centre Agent

Reporting to: Technical Service Centre Manager

Division: ATIO Interactive division

Role: Answer in-coming customer communication, calls, SMS and email, and logging these incidents on CRM. Allocate the incident to the appropriate person as per the processes. Follow up on all outstanding incidents. Escalate as per the process. Provide first step in problem resolution by following Problem Resolution Knowledge Trees. Follow third party repair process.

 

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ATIO interactive division

contact centres

unified communications

converged networks

customer experience management

ATIO telecoms division

whitebullet wireless network optimization

whitebullet IP service assurance

whitebullet other

ATIO IT-services division

whitebullet managed IT services

whitebullet system integration

whitebullet professional services


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