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Case Studies Case Study: Rand Water
Case Studies Case Study: Rand Water
| Case Study: Rand Water |
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RAND WATER
Rand Water, previously known as Rand Water Board is situated in Glenvista, Johannesburg and has been a bulk water supplier since 1903. Rand Water is one of the largest water utilities in the world. ATIO Corporation was appointed as service provider for Rand Water early in 2002. The decision by Rand Water to change service providers was based on the superior customer and technical services provided by ATIO Corporation. During November 2002 the Customer Contact Centre will be upgraded and it is anticipated that the Customer Service Centre will double in volume during the first quarter of 2003. Result Since the inception of the Customer Service Centre Rand Water has emerged as a brand with a visible public profile and strong associations with quality water supply, water conservation, transformation, consumer education and community upliftment. |
