Enabled by the Internet Protocol, the converged network opens a new paradigm for communication in which the individual is able to interact in diverse ways, including Instant Messaging, video calling and more.

These diverse communication modes offer an exciting value proposition for businesses seeking to gain the competitive edge. ATIO applies its expertise and understanding of converged networking, enabling your company to take full advantage of every communication opportunity.

Business Benefits:

• Streamlined business - By combining your voice and data networks through converged technology, businesses can realise significant cost savings
• Enhanced productivity - Converged networks allow users to interact with one another (voice, fax, email, IM etc.) through a multitude of devices. Converged networks enable presence management that allows users to make contact through the preferred medium based on their status on the network.
• Reduced costs - Businesses can reduce or eliminate costly long distance and toll charges for voice and fax with Voice over IP (VoIP). Presence management eliminates unsuccessful attempts to interact with colleagues and therefore reduces costs such as wasted calls
• New online services - Enable ‘talk to a representative’ features on your website to connect your customers quickly when they have questions. About Mobility and IP Telephony

Mobility

People on the move are no longer limited in their ability to stay in contact, access important information and make decisions. ATIO takes full advantage of technologies and connectivity options to ensure that you and your executives are always capable of making informed decisions, whether in or out of the office.

Combining its passion for communication which enables productivity with extensive experience, ATIO delivers the data you need using these tools and technologies.

Take your office with you on your notebook, mobile phone or PDA, delivering all the services you require to maintain productivity. Achieve a better life/work balance without losing business performance.

Business Benefits:

• Stay connected and productive when on the move. Get a window into your enterprise applications and data from your notebook or handset
• Improve communication by being available and informed when you need to be
• Get the productivity advantage by making use of time spent in waiting rooms, at the airport or anywhere else
• Boost business performance by enabling key executives to achieve a better life/work balance

IP Telephony

The traditional PBX is a relic which adds cost while limiting communication features. Through its IP Telephony solutions, ATIO offers an organisation-wide platform through which to process and respond to live data and voice transactions. Replacing hardware devices, the IP Softswitch at the heart of IP telephony is a software solution capable of delivering much more than the PBX it replaces.

ATIO ensures that your communication strategy is developed according to operational realities and strategic goals. We specialise in delivering communication systems based in converged networks that deliver fully integrated IP Telephony solutions. The result is an immediate return on investment through improved operational efficiency and decreased communications costs.

ATIO offers a complete and powerful software-centric integration of PBX and office communication systems.

Business Benefits:

• Higher levels of user and organisational productivity with anytime, anywhere access
• Improved customer service though comprehensive and effective interaction management
• Lower total cost of ownership; reduced communication costs
• Eliminate the need to support and maintain multiple communication systems/products
• Manage availability and accessibility at all times using status and presence management