Building a reputation of delivery.

“… ATIO managed to improve productivity by 60% in some cases and by 120% in most; ultimately in time the return which was thought to come back in six months happened in three.” Gavin Atkinson; Managing Director; iChoices

ATIO interactive division is South Africa’s foremost authority in providing integrated communication services with more than 21 years experience in this environment.

• Half our staff is comprised of qualified engineers, while 80% of our people are dedicated to service delivery – each of our clients are assigned a customer services manager to support and optimise its investment. In over two decades of operation, ATIO interactive division has implemented more than 60 contact centres in more than 19 countries across Africa.

“… ATIO has successfully delivered a virtual contact centre platform that routes calls seamlessly across the network using VoIP, reducing telephone bills and facilitating business continuity. Furthermore, to address the business challenge of improved economies of scale and flexibility, ATIO proposed a Hosted Media Processing solution which not only improves scalability, but enables a cost saving of more than 16% on the expansion of sites and improves capacity by more than 66% on a single server.” Government Institution