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In a newly de-regulated Telecoms environment, significant change is inevitable. All ICT providers face the risk of increasingly competitive environments, while the recession forces consumers to be cost sensitive. There will be increasing pressure of service providers to deliver higher quality services for lower costs.

The global economy is moving into a space where the customer Quality of Experience (QoE) becomes the over-riding measure of success. The question then, can you measure your customers' QoE? And, if you are the customer, how do you know that your service provider is actually delivering an acceptable service Quality?

ATIO steps in to provide powerful services to Carriers, Service Providers, Large Enterprises and larger network deployments with the ability to deliver measurable QoE, and then optimize it. The delivery model at ATIO is tailor made to suit the requirement, from buildoperate- transfer through to a fully managed outsourced service.

What differentiates ATIO from other service providers is the ability to provide a comprehensive end-to-end solution for our clients, regardless of the network transport type.

AT ATIO, we become partners with our clients in improving their customer experience. Together we develop and implement successful optimisation solutions that add immediate business value. But we wouldn't partner with just anyone, and neither should you. When you choose ATIO you are choosing an ICT company with global industry experience, proven analytical and optimisation skills and a strong delivery track record.

ATIO has been discovering unique solutions for over two decades. We've built our reputation by rapidly reacting to the ever changing shifts in the technological landscape and keeping our clients ahead of the evolutionary curve.

In conclusion; if you want to lower costs, while at the same time increasing revenue streams, enjoy new products with a fast time to market, you need to have loyal customers. The only way to turn a satisfied customer into a loyal customer is to deliver a measurable QoE and then optimize that experience. ATIO is the partner that will enable your organizations competitive advantage in turbulent economic world we live in



Wireless Network Optimisation

Mobile operators face unprecedented pressure to deliver financial results and grow their market share. M&A activity continues, with smaller operators competing for purchasing power parity with the global telecoms groups. The industry must contain staff overheads while delivering on aggressive project timescales, offering competitively-priced services and delivering quality. And staff turnover? As key technical resources are trained they develop their competence and then leave for greener pastures.

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IP Service Assurance

ATIO telecoms division offers global leading edge IP service performance test and management solutions. Our world is changing, and convergence is a reality. Telecoms companies offer entertainment, entertainment companies offer broadband and broadband companies offer telephony. At the heart of this is the IP data revolution, delivering combined services to consumers and businesses using packet-based protocols. Whether it is broadband, IPTV, VoIP, music, VPN or any other data service, operators are finding the competitive landscape more complex and challenging than ever before. Consumers have more choices and lower barriers to exit, making the challenges of customer loyalty difficult to say the least.

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Perfomance Benchmarking

ATIO tests roaming from the customer perspective

The ATIO Roaming Test Survey delivers knowledge of what an inbound roamer actually experiences on a mobile network. We collect data from our real time test system and process this into information that identifies SIM, roaming management and network coverage issues and provides performance analysis and data to investigate / resolve them. ATIO equipment and software tests 2G and 3G services across comprehensive inbound SIM capture and retention scenarios.

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