ATIO’s ICT-map roadmapping engagement is a collaborative process involving key business stakeholders, which has the following deliverables:
• Identification of an organisation’s key strategic business drivers;
• Identification and high-level assessment of critical business operational issues;
• Identification and high-level assessment of communications, customer engagement and operational efficiency strategies, including best practice recommendations;
• Presentation of ATIO’s view of relevant industry trends to the executives;
• Collaborative identification of candidate ICT initiatives with a high-level assessment of their cost and impact on business drivers and customer experience; and
• Next-step recommendations (findings presentation).